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Bombardier Business Aircraft’s Customer Response Team (CRT) mobile fleet has now performed more 4,000 maintenance events since its launch in 2013, the company announced yesterday. Its 15 mobile units in the U.S. and Europe offer the “full strength” of the Bombardier support network, but at customers' aircraft to address their needs "whenever and wherever."
Last year, Bombardier Business Aircraft deployed eight additional mobile units, bringing the total to 13 in the continental U.S. and to two in Europe. Each mobile unit is manned by a team of technicians and carries diagnostic equipment to support Learjets, Challengers and Globals, as well as a wide array of equipment to perform unscheduled or scheduled maintenance tasks.
The CRT mobile units are connected to Bombardier Business Aircraft’s service center network of seven wholly owned facilities. Two more of these service centers are slated to open within the next year. The network’s 850 dedicated technicians have completed some 45,000 maintenance events to date, and share best practices to provide industry-leading maintenance and care to Bombardier Business Aircraft customers.