Cayman Dispatch Services (CDS) is now fully operational as a member of Universal Aviation’s certified ground handling network at Owen Roberts International Airport (MWCR) in the Cayman Islands.
With a team of more than 120 aviation services professionals, its own dedicated ground support equipment, and access to the airport’s general aviation terminal, CDS leverages its more than three decades in support of the Cayman Islands' commercial aviation segment. The company began providing general aviation support on a limited basis in December.
“Since CDS became fully operational, we’ve significantly enhanced the experience on the ground, dramatically decreasing passenger turn times at MWCR during arrivals and departures from more than 45 minutes to just 15,” said Universal Weather and Aviation senior v-p Adolfo Aragon. He added that the handler’s strong ties with the airport help it to overcome hurdles such as slot and parking availability, as well as accelerating customs and immigration clearance.
“CDS was a natural choice for us to expand, sharing our commitment to excelling in customer service, safety, and the use of advanced equipment,” Aragon noted.