Bombardier has opened a new line maintenance station at Farnborough Airport, expanding the company’s customer service network in Europe and adding its ninth such station globally. The UK facility provides light scheduled and unscheduled maintenance for all Bombardier Learjets, Challengers, and Globals.
“The addition of the Farnborough line maintenance station is an integral part of our overall mission to provide easy and enhanced OEM support for our customers in this very important region,” said Paul Sislian, executive v-p of aftermarket service and strategy at Bombardier.
Bombardier's Farnborough station follows that of its similar facility at Paris Le Bourget Airport. The two stations augment the major heavy maintenance service center at London Biggin Hill. At approximately 250,000 sq ft, the Biggin Hill facility features 22 service bays and offers a diverse range of services, including modifications, avionics updates, and interior enhancements. The shop can accommodate up to 14 Global 7500s simultaneously. Bombardier also runs a service center at Berlin-Brandenburg, a 160,000-sq-ft facility in operation since 1997.
Its Farnborough line station joins a global network coordinated by a 24/7 customer response center and includes 35 mobile response team members.