Jet Aviation’s FBO at Rotterdam The Hague Airport (EHRD) is the latest of its locations to undergo a full renovation, the company announced this week at EBACE. The global aviation services provider acquired the former KLM Jet Center facility in 2018, and its redevelopment brings it in line with Jet Aviation’s brand standards. It involved a redesign of all customer and crew areas and addition of environmentally friendly infrastructure enhancements.
On the passenger side, the facility's two lounges have been modernized and refurnished with new conference facilities, with the larger expanded by 15 sq m (160 sq ft), allowing it to be divided to provide privacy for smaller groups. Other enhancements include a 40-sq-m pilot lounge with a shower room, while the existing kitchen and working areas were relocated and redesigned to facilitate a more streamlined user experience.
To lessen the facility’s carbon footprint, a heat pump was installed to reduce natural gas consumption. Additionally, more efficient climate control systems and dimmable LED lighting were installed.
Earlier this year, Jet Aviation completed the renovation of its Geneva FBO. That followed the refurbishment of its Dusseldorf location and the upgrading of the north landside lounge at its Zurich Airport location at the end of last year.
“We are dedicated to providing an effortless, elevated customer experience across our network,” said Joao Martins, the company’s v-p of European FBO operations. “Building on our recent renovations across our European network, the new-look Rotterdam facility is part of bringing this to life, integrating our design standards and commitments to sustainability to ensure a seamless and elegant journey through the FBO.”
On the aircraft management side, the General Dynamics subsidiary also introduced a fully integrated digital flight operations platform for its managed EMEA and APAC aircraft fleets. The company expects the new system's real-time information sharing will increase efficiency.
Powered by the customized Leon Software flight operations management system, which the company implemented into its EMEA and APAC flight operations late last year, anyinformation related to flight planning, aircraft updates and airworthiness, crew availability, training, and more across 15 systems is automatically collated and made available in one centralized operations control center, eliminating manual data entry.
Jet Aviation operates a fleet of 70 aircraft in EMEA, with six added over the past year and another 30 in Asia-Pacific. Its global fleet stands at approximately 300 aircraft.
"Our promise is to make aircraft ownership effortless, and a key part of this is our ongoing journey toward innovative technology solutions in service of a seamless customer experience," said Niclas von Planta, the company's v-p of EMEA flight services. "This new integrated solution streamlines the flight planning process, enabling our teams to access and share data instantly with one another and the customer.