MRO provider Pro Star Aviation yesterday opened its newest base, a Pilatus sales and service center, at Gerald R. Ford International Airport (KGRR) near Grand Rapids, Michigan. The facility supports Pilatus PC-12 turboprops and PC-24 jets, including sales, avionics upgrades, special mission modifications, and MRO.
The multi-bay hangar features a 17,000-sq-ft office building with a pilot lounge, flight-planning area, cafeteria, and quiet spaces.
“Completing this expansion into West Michigan is a proud accomplishment for our team, and we are delighted to celebrate such an important milestone,” said Pro Star Group CEO Henry Laughlin. “Providing our Pilatus customers in the region with exceptional service and support is of great importance, and this new facility will enable us to elevate that effort to the next level.”
Pro Star’s main facility is located at Manchester–Boston Regional Airport (KMHT) in New Hampshire. The Michigan center is one of 60 global independent Pilatus sales and service centers.
“We are delighted to see Pro Star undertake this significant expansion to the Pilatus-authorized center network,” said Pete Wolak, v-p of customer service at the company’s U.S. arm, Pilatus Business Aircraft. “We pride ourselves on delivering exceptional products, and our support network is equally important. This new facility in Grand Rapids will allow us to provide even better support to our customers in North America.”