Bombardier is continuing its rapid growth of its services and support network, this time turning its focus on the U.S. with a multi-phase, multi-site expansion. In announcing these plans on Thursday, the airframer did not detail specifics of the plans, saying that expansion projects will roll out over the coming years to meet increasing demand for services and support in the U.S.
These projects will target regions where Bombardier currently operates as well as new ones, the company said, adding that it anticipates a need to recruit talent in each of the regions. This includes expanding and developing apprenticeships and other training programs with local communities in preparation.
“Bombardier’s fleet in the United States is growing at a rapid pace, and so should our American network of services and support,” said Paul Sislian, executive v-p of Bombardier aftermarket services and strategy. “Today’s announcement demonstrates our full commitment to provide exceptional care and seamless convenience, so that our customers can fly with total confidence.”
The drive toward expansion comes as the company plans for the entry into service of its Global 7500 successor, the Global 8000, as well as with the steady growth of its global fleet, Bombardier said. The company added that it is keen to bolster its U.S. capabilities in key hubs across the country to meet customers where they are.
It already operates U.S. service centers in Dallas; Tucson, Arizona; Hartford, Connecticut; Wichita (its U.S. headquarters); and Miami. Alongside these are a parts distribution center in Chicago and mobile response teams stationed at 20 locations nationwide.
Bombardier president and CEO Éric Martel hinted at these plans during a call last week with analysts as he announced the company’s second-quarter results. “I think the next priority for us would be to grow into the U.S. because we’re delivering a lot of airplanes to the U.S., but it’s also [that] the fleet is mature. We have clear visibility on how much maintenance these airplanes will need in three years, five years, seven years down the road,” Martel said during the analyst call. “I’m sure you’re going to hear about either expanding sites in the U.S. or you’re going to hear about potentially new sites.”