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Duncan Aviation HTF7000 Engine Support Team Minimizes Downtime
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Pre-planning aims to cut downtime
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Duncan Aviation elevated its HTF7000 program to focus on minimizing aircraft downtime. The company reported more than 50% growth in Honeywell HTF7000 events.
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Duncan Aviation said it has elevated its HTF7000 program to focus on minimizing aircraft downtime, with 4,500- and 4,800-hour borescope inspections typically completed in 25 to 30 days. The company reported more than 50% growth in Honeywell HTF7000 series engine events as it emphasizes faster turn times and proactive planning. Duncan attributed the increase in activity to operators choosing its approach to planning work before engines arrive.

“We don’t wait for our customer’s engine to arrive to start working,” said HTF program manager Shawn Schmitz. “By the time the aircraft lands, the technicians are scheduled, the tooling is staged, and the parts planning and strategies are already in work.”

According to Duncan, this process allows work to begin immediately upon engine arrival and helps avoid delays related to parts sourcing or scheduling. The company said customers working with its HTF7000 team gain access to personnel with more than 85,000 hours of collective experience. Duncan also highlighted its technical engine sales representatives—Pat Etie, Dan Moog, and Hector Soto—who collectively have more than 90 years of hands-on experience with HTF7000 models.

“Customers are partners, not just signatures on a work order,” said Etie. “We invite them to tour our shop and meet the technicians.”

Duncan said the program is intended to provide operators with a consistent point of contact and support for routine inspections and troubleshooting events.

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Amy Wilder
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