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Wheels Up has transitioned its legacy jet fleets out of revenue service approximately 18 months ahead of schedule, completing a fleet modernization strategy announced in October 2023. Now, the on-demand private aviation provider exclusively operates Embraer Phenom 300s and Bombardier Challenger 300s in support of its programmatic membership offerings. The company sold off its Citation Xs and Hawker 400XPs.
The fleet modernization is part of an ongoing transformation designed to improve customer experience and simplify the company’s product and fleet architecture. Wheels Up reported higher customer satisfaction ratings on its Phenom and Challenger operations.
“Achieving this milestone over a year ahead of schedule reflects the focus and discipline behind our fleet modernization strategy,” said Wheels Up CEO George Mattson. “Retiring our legacy jet fleets from revenue service repositions our offering to a more consistent, premium, and operationally efficient experience for our members and customers.”
Wheels Up will fulfill existing member commitments associated with the retired aircraft through its network of third-party partner operators. Members and customers will continue to have access to charter solutions through the company’s controlled fleet, partner network, and strategic relationship with Delta Air Lines.