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Gulfstream Aerospace has reinforced its reach in Asia-Pacific with a new onsite customer support team in Singapore, the company announced today. Located at the facility of sister company Jet Aviation, the Gulfstream customer support office is the company’s first in Singapore and will provide immediate access to Gulfstream personnel, expertise, and support.
The office is staffed with eight Gulfstream employees, including customer technical managers, materials and quality team members, a field service representative, and a regional sales manager.
“Gulfstream is seeing increased activity across Asia, and Singapore was a natural choice for our next customer support expansion given its role as a leading aerospace hub,” said Gulfstream customer support senior v-p Lor Izzard. “Adding this dedicated onsite team allows us to deliver a more seamless and convenient service experience for customers across the region.”
Jet Aviation’s Singapore facility is one of six Gulfstream factory-authorized service centers, Gulfstream noted. The new office builds on its broader customer support presence in Asia-Pacific, including nine field service representatives, three Gulfstream Field and Airborne Support Teams, and a Singapore-based 5,000-sq-ft distribution center. In addition, Gulfstream has named 10 authorized warranty facilities worldwide.