Hadid Expands Support Network for Operational Challenges

Dubai-based flight support group Hadid International Services is emphasizing its extended U.S. connections this week at NBAA-BACE 2026. The company aims to help American business aircraft operators plan trips far from home through its network of staff and representatives across more than 70 countries in the Middle East and Africa.

In June, the U.S. Customs and Border Protection (CBP) approved Hadid for its Reimbursable Services Program, which can facilitate arrival clearances for passengers and crews outside the agency’s regular operating hours. The clearance applies at the following airports: Bangor (KBGR), Cleveland Hopkins (KCLE), Fort Lauderdale (KFXE), King County-Boeing Field (KBFI), Los Angeles International (KLAX), Palm Beach (KDJT), San Antonio (KSAT), Teterboro (KTEB), and Westchester County (KHPN).

According to Hadid, the CBP endorsement permits it to provide greater operational flexibility for clients flying in and out of the U.S. The company’s operations office in Houston also provides support for the eAPIS passenger information requirements, as well as arranging landing permits and other needs.

Hadid commercial director Mohammad Al Osta said that company’s support for aircraft operators has been particularly critical in the context of geopolitical uncertainty in the Middle East, Africa, and South Asia. “Through proactive planning, local coordination, and alternative arrangements, the company has maintained access to essential services including permits, landing slots, parking, ground handling, fuel, navigation charges, and operational support,” he explained. 

For example, clients have turned to Hadid for help in dealing with fuel shortages at airports in Kuala Lumpur, Malaysia, where it has recently expanded its presence, and the Nigerian capital Lagos. The company responded by making arrangements for fuel to cover more than 25 flights in July and August in Malaysia, and finding alternative providers in Nigeria.

Since the start of the Iran war in late February, jet A-1 prices have increased by an average of $2 per gallon, according to Hadid. Al Osta said the company provides its JetFuelX market intelligence platform to help operators find the most affordable fuel options and alternative supplies to deal with localized supply shortages. 

JetFuelX is now integrated with Jeppesen’s ForeFlight trip-planning service through the Premium and Business Performance plans. The platform is also integrated with the Fuelerlinx, Leon Software, and FuelAssist by Portside services.