Norway’s Helitrans is the first customer to take delivery of new Airbus helicopters using the OEM’s e-Delivery process devised to comply with Covid-19 health and safety restrictions.
Trondheim-based Helitrans formally accepted two new H125s into its fleet without the need for physical meetings or travel. The e-Delivery system relies on the customer accepting flight-test and inspection findings conducted by authorized Airbus staff in place of their own employees who usually perform those tasks, which include an expanded test flight, video inspection of the helicopter, loose object check, disinfection, and verification of aircraft documentation. Results were presented via online video conference with Airbus representatives, dealer Østnes, and Helitrans, enabling the formal transfer of title to take place. The helicopters were then transported by road to Norway to be received by the customer at Trondheim.
“We are acutely aware of the challenges faced by our customers in the current difficult environment and we are doing all we can to support them - including maintaining scheduled deliveries. At the same time, the health and safety of our employees is our number one priority. Fortunately, we have built a level of trust with key customers over the years that has made this process possible,” said Airbus Helicopters executive v-p of global business Ben Bridge.