Piper Aircraft has extended a partnership through which Boeing will continue as its exclusive distributor of aviation components and parts for the next five years. Under the agreement announced last week at EAA AirVenture, Boeing will manage the distribution of critical parts for Piper general aviation aircraft to the U.S. manufacturer’s global customer base.
Boeing currently maintains more than $22 million of Piper parts inventory and has achieved a fill rate of more than 98% on forecasted parts, meaning that customers’ orders are fulfilled immediately from available stock. The Boeing distribution business unit, formerly known as Aviall, has operated Piper’s main parts depot since 2010.
Additional parts inventory is held at locations across the Piper Global Service network, including a $1.5 million depot in Germany to support European operators. Boeing operates a warehouse at Dallas-Fort Worth International Airport, from which international shipments can be dispatched.
“This agreement underscores Piper Aircraft’s commitment to delivering exceptional quality and service in the aviation industry,” said Ron Gunnarson, the company’s v-p of sales, marketing, and customer support. “In the coming year, look for improved response time and dedicated, Piper-specific customer service representative assistance.”