Story ID: 
Aircraft Technical Publishers Buys CaseBank Technologies
By: Curt Epstein
Caption: The merger of the two maintenance information providers will serve to improve customer productivity and reduce aircraft down time due to maintenance issues
Word Count: 224
San Francisco-based information and maintenance management system provider Aircraft Technical Publishers (ATP) has purchased Canadian analytical software company CaseBank Technologies, which specializes in integrated fault-detection tools. According to ATP, the move brings it closer to its goal of unified process management, enabling customers to drive improvements in productivity, cost savings, operations compliance and aircraft utilization.

“The acquisition of CaseBank Technologies is an important next step," said ATP CEO Charles Picasso. “With the addition of its advanced diagnostic, troubleshooting and proactive fault-detection capabilities, we will offer customers an even more comprehensive set of integrated solutions in maintenance processes and equipment performance.”

ATP links maintenance information directly from 54 airframers and more than 200 component manufacturers to maintenance tracking, parts inventory and troubleshooting and diagnostic solutions. CaseBank's signature product Spotlight is used by technicians and call centers to confirm equipment operating conditions, verify symptoms and isotate defects to quickly determine the proper course of action.

“The combination of ATP and CaseBank represents an ideal fit for our customers by automating critical aspects of product support including fault isolation, corrective action, and access to technical publications,” said Chris Lewis, CEO of the Toronto-based company. “Providing manufacturers, owner/operators and service providers with a continuous workflow, from troubleshooting to service execution, allows them to quickly recognize defect trends and optimize customer support."