Story ID: 305JetSupport
BlueEye Clears The CAMO Data Logjam
By: Charles Alcock
Caption: 
Word Count: 370
Luxembourg’s MRX Systems is offering business aircraft operators its tablet-based BlueEye application for managing data associated with continuing airworthiness responsibilities. Its launch customer in the market is Dutch maintenance provider Jet Support, which is exhibiting here at EBACE with its FBO partner KLM Jet Centre (Booth 1937).

Jet Support is a continuing airworthiness management organization (CAMO) and it has started to use BlueEye to reduce paperwork and improve efficiency in the support it provides to the Dutch coast guard fleet. Pilots can use iPads to record flight and aircraft data, which can be relayed quickly to maintenance teams via a secure real-time datalink.

According to Jet Support maintenance director Andres Kjerulf, technicians can save a lot of time not having to chase pilots for data after every flight. He said the system could help maintenance providers speed up flight turnaround times because they can be aware of aircraft support needs before the flight has landed.

Jet Support is including the use of the BlueEye in the coast guard’s standard contract because it has found it does the support work more efficiently and also improves its own profit margin. The standard monthly subscription charge from MRX Systems is €49 per aircraft (plus some charges for recording initial aircraft information in the database). There is no minimum subscription period, so operators can easily amend their contracts to add or remove aircraft.

BlueEye can also run on laptop and desktop computers. Data, including technical logs, is hosted securely in Microsoft’s Azure Cloud.

MRX Systems also is developing more advanced software called BlueMRO to provide more detailed management of data associated with maintenance tasks. It should be available before the end of the year and will handle tasks such as stock purchasing, job and time cards, and work quotations. There will be a €10,000 start-up fee plus an as-yet-unspecified annual subscription rate that will cover product updates, technical support, data hosting, daily data backups and geo-replication.

Jet Support is based at Amsterdam Schiphol Airport where it has almost 50,000 sq ft of hangar space. The company is an EASA-certified maintenance provider for a variety of business aviation and special missions operators.