Story ID: 018 HSNews AINJul13EditedByAY_NM.doc
Bombardier Boosts Amsterdam Service Center Capabilities
By: David A. Lombardo
Caption: 
Word Count: 278
Bombardier business jet operators in Europe will soon have access to a broader range of services through Bombardier’s service center at Amsterdam-Schiphol International Airport. Bombardier will add engine services, interior refurbishment and aircraft cleaning and detailing services to its line and heavy maintenance offerings for Learjets, Challengers and Globals. 
  
“The hundreds of Bombardier business jet operators based in Europe are coming to know our Amsterdam facility as a center of excellence for factory-trained expertise, superior quality work, rapid return-to-service and competitive rates,” said Stan Younger, vice president of aircraft service centers for Bombardier Aerospace. “These new capabilities will enrich our service offering and provide our European customers seamless access to more of the OEM-quality services they are looking for, directly through our Amsterdam facility.” According to the company a total of 554 Bombardier business jets are currently based in Europe. Bombardier’s Schiphol service center is one of nine OEM service centers worldwide. 
  
Since it opened its doors in 2010, the facility has responded to growing demand by boosting its staffing levels, adding capabilities and renovating, as well as expanding its installations. The average monthly visit rate at the service center has increased steadily each year since it opened. All Bombardier-owned service center are backed by the company's 24/7 technical help desks, in-service engineering teams and support staff deployed in regional support offices (RSO) and other locations around the world. 
  
In recent months, Bombardier has continued to expand its customer support network for its European customers. The company opened an RSO in Farnborough, UK, in July last year, the ninth Bombardier RSO to open outside North America in the past four years.