Story ID: 431
Bombardier Expands Cost-Per-Hour Program to Defense Business
By: Kerry Lynch
Caption: Bombardier continues to build on its special mission portfolio 
Word Count: 214
Bombardier is expanding its cost-per-flight-hour program to defense applications as it grows its special mission, medevac, head-of-state, and government businesses.
The Montreal-based business jet manufacturer formalized its defense business into a distinct unit in 2022 to turn it into a $1 billion operation. More than 500 special mission versions of its business aircraft portfolio have entered service worldwide and amassed more than 3 million fleet hours with 160 operators in 50 countries.
While Bombardier established the cost-per-flight-hour programs for its business jet base, the company believes the Smart Services Defense support offering would be well suited for its defense clients given their high utilization or unique operating profiles.
“Bombardier’s Smart Services Defense is the perfect solution for our special mission, medevac, head-of-state, and government operators who want an easy option when it comes to all their maintenance needs offering budget predictability and cost protection,” said Paul Sislian, executive v-p of aftermarket services and strategy for Bombardier.
Smart Services Defense covers maintenance for major components, landing gear, and APUs, along with parts shipping and technical publications. Additionally, customers will be able to tailor programs through the selection of a range of optional maintenance and cost protections, including mobile response team support and Bombardier’s Smart Link Plus connected aircraft program.