Story ID: 
Bombardier Parts Get Some Satisfaction
By: Chad Trautvetter
Caption: Bombardier Aerospace introduced a parts satisfaction guarantee for its business aircraft customers.
Word Count: 78
Bombardier Aerospace introduced a parts satisfaction guarantee for its business aircraft customers. The guarantee sets high standards for BombardierÕs parts performance, while introducing accountability by waiving the shipping, labor and restocking charges in applicable cases. In addition, Bombardier continues to make substantial headway in reducing the incidence of no fault found (NFF) parts currently in circulation. Bombardier says it is the first business aircraft manufacturer to announce parts guarantees and NFF targets for its customers.