Story ID: 306 CRS Tapia
CRS Names Tapia As Customer Advocate
By: David A. Lombardo
Caption: 
Word Count: 83
CRS Jet Spares has named Luis Tapiato its Repair Control Group as a customer advocate in the role of repair control coordinator. The CRS RCG, responsible for vendor and asset management, interfaces with customers on managing repairs and providing technical information. Tapia is an A&P mechanic and has been in the aviation industry for more than 20 years in roles ranging from component repairman, manager of a repair station, sales regional manager to purchasing manager for a charter flight department.