Story ID: 336
Charles Hagen To Receive HAI Maintenance Award
By: Samantha Cartaino
Caption: Hagen is receiving the award for his accomplishments in conducting or managing maintenance operations in the helicopter industry. 
Word Count: 200
Charles “Chuck” Hagen will receive the HAI Salute to Excellence Rolls-Royce Excellence in Helicopter Maintenance Award during Heli-Expo in Las Vegas. Hagen, who is a sales, training, and field service manager at Aeromaritime America, is receiving the award for his accomplishments in conducting or managing maintenance operations in the helicopter industry.

Hagen began his career when he received his A&P license in 1992. During his six years in the U.S. Army, he served as a 68B10 turbine engine mechanic and had experience with depot level and line maintenance units for all U.S. Army turbine-powered aircraft. Hagen then joined Aeromaritime America in 1996 as a technician/test call operator and worked his way up to production manager and into the quality department.

Hagen gained a reputation for his expertise, troubleshooting-skills, and commitment to safety for his customers. Dedicated to excellence, he previously drove six hours to help a U.S.-based customer and flew 15 hours to support an international client. Hagen has also received letters of thanks from customers, eight of which were included in his nomination package for this HAI award. The letters were from helicopter professionals who appreciate his customer service.