Story ID: 
Duncan's Calibration Lab Measures Up
By: Curt Epstein
Caption: After its first surveillance audit, the MRO provider upholds its calibration accreditation 
Word Count: 207
Duncan Aviation's calibration services lab has passed its first surveillance audit with no discrepancies, the Nebraska-based MRO provider announced. The facility received certification from the American Association for Laboratory Accreditation (A2LA) last year.

The audit involved examining the company’s work orders, reviewing its processes and observing the lab in operation to ensure proper procedures were in place. “You have to say what you are going to do, do what you say, and then prove that you did it,” said James Hood, Duncan’s aviation calibrations team leader. “That takes consistent procedures, quality checks and documentation.”

In addition to passing the audit, Duncan Aviation expanded its A2LA calibration services accreditation to include torque, calipers, micrometers, scales, dial indicators, force gauges and balances.

According to Hood, the accreditation is well worth the effort. “It all comes down to data integrity,” he said. “Many companies, both in and outside the aviation industry, are adhering to stricter quality standards that require them to use only certified calibration laboratories.” A2LA accreditation means the facility is recognized by other members of the International Laboratory Accreditation Cooperation, making it easier for customers to readily use the accredited calibration services from other countries.