Story ID: 
Enstrom improves customer support
By: David A. Lombardo
Caption: Enstrom Helicopters has placed all its Service Bulletins and Service Information Letters on the customer-support page of the company Web site.
Word Count: 63
Enstrom Helicopters has placed all its Service Bulletins and Service Information Letters on the customer-support page of the company Web site. Historically manual updates for all the company’s helicopter models are provided to owners at no charge for the life of the aircraft. The company is now planning to make technical manuals and revisions available on an FTP site for free downloading.