Story ID: 
FlyHouse Intros Culture-based Charter Safety Standard
By: Curt Epstein
Caption: Company looks to help others improve their standards
Word Count: 312
Aircraft operator and charter marketplace provider FlyHouse has introduced the FlyHouse Safety Seal, a third-party audit measure aimed at elevating safety standards across the industry. According to the company, the safety seal goes beyond traditional air charter audit ratings by implementing a “rigorous audit process that evaluates operators and pilots based on objective criteria.”
It is based on FlyHouse’s proprietary culture and safety assessment (CASA)—established through the company’s safety advisory board of industry experts—which combines FAA standards with qualitative insights on how operators manage risk.
When an aircraft operator wants to join the FlyHouse marketplace, they must first undergo a free comprehensive CASA audit. Those who meet the criteria are approved to join and also receive the FlyHouse Safety Seal. For those who fall short, FlyHouse will provide guidance to help them improve as part of its self-stated mission “to equip its partners and the aviation industry with the necessary tools to strengthen safety culture across the board.”
“The reality is that a lot of operators have a hard time scaling; they don’t have a safety officer, so they can’t get to the highest safety rating,” company president Jack Lambert told AIN. “We’ll provide all the stuff to help you get to the level that you need to, because we want to help you serve the customer with a better experience.”
“The FlyHouse Safety Seal represents a significant step forward in establishing a higher standard of safety and risk management in private aviation,” said Al Mann, the Southern California-based company’s chief safety officer, adding that he believes it will set a new industry benchmark. “Our goal is to dig deeper than checklists and typical compliance routines. The proprietary CASA protocol identifies operational strengths and areas for improvement through structured ratings and in-depth discussions.”