Story ID: 
Gulfstream's Support Organization Gets New Name
By: Kerry Lynch
Caption: The newly dubbed Customer Support organization puts focus "squarely where it should be," says the organization's president Derek Zimmerman.
Word Count: 121

Gulfstream is rebranding its Product Support organization to Customer Support, a move that the Savannah, Georgia manufacturer says better emphasizes its focus on the customer. “This shift underscores the tremendous degree to which we prioritize and value our customers,” said Derek Zimmerman, president, Gulfstream Customer Support.

The organization encompasses more than 4,700 people, 30 factory-owned and authorized maintenance facilities worldwide, and a spare parts inventory valued at more than $1.6 billion. 

Gulfstream notes its continual expansion in the product support arena with new products, pointing to the recently introduced Aircraft Ownership Service maintenance and operations program. This program is tailored to the customer’s requirements, and could include support, operations, and maintenance.

, full_html