Story ID: 018 HSNews AINJun13EditedByAY_NM.doc
Gulfstream Enhances Field Support
By: David A. Lombardo
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Word Count: 213
Gulfstream Aerospace has made enhancements to its field and airborne support teams (Fast), the company’s program that helps Gulfstream operators in aircraft-on-ground (AOG) situations by dispatching technicians and maintenance engineers by airplane, train or automobile. 
  
The company recently upgraded its Fast aircraft, replacing two Gulfstream G100s with two G150s. The aircraft transport technicians and flight-essential parts across the U.S., Canada, Central America and the Caribbean. Gulfstream maintains a G100 as a backup for the airborne maintenance service.
  
“We strive to continuously enhance the support we offer operators and their aircraft,” said Mark Burns, president of Gulfstream Product Support. “The addition of the G150s to Gulfstream Fast allows us to reach operators faster and with fewer stops. With a G150, we can routinely fly nonstop to the West Coast from Savannah. The G150 also offers the best availability rate in the Gulfstream fleet, at nearly 92 percent.” 
  
Other enhancements to the Gulfstream Fast program include adding a third shift of two pilots and naming a new chief pilot, Tenille Cromwell. Cromwell has flown more than 550 missions as a team member since June 2008 and is type-rated on the G100, G150 and G200. She was formerly Fast’s assistant chief pilot and training captain.