Story ID: 
Gulfstream Streamlines Customer Connectivity
By: Curt Epstein
Caption: Through a partnership with SatCom Direct, the airframer will now become the single source provider of connectivty sales and sevice for its fleet
Word Count: 221
Gulfstream has named Satcom Direct the exclusive provider of its new connectivity service program, which bundles in-flight internet, voice and entertainment options in a package that can be customized to meet the demands for operators. This makes Satcom Direct a single-source provider for equipment, service networks and technical support for operators of both in-production and in-service Gulfstreams.

“This new service will simplify and enhance the connectivity experience by seamlessly integrating all aspects of in-flight connectivity with the Gulfstream aircraft ownership experience,” said Derek Zimmerman, president of the OEM’s product support division. “It will make connectivity more accessible and easier to understand. The integration provides customers everything they need to create and maintain the ultimate experience in nose-to-tail connectivity.”

Bundled connectivity options will feature Immarsat’s Jet ConneX, as well as its SwiftBroadband and ViaSat’s Ku-band service. Flight deck options will include a datalink service that enables mandated safety systems such as Future Air Navigation System (FANS) 1/A+.

Through this program, "Gulfstream customers will be able to fly in confidence, knowing they can maximize faster, richer data during all phases of flight around the globe,” noted Satcom Direct founder and CEO Jim Jensen. His company will also provide onsite support to Gulfstream’s technical operations that includes connectivity questions and troubleshooting.