Story ID: 
Hartzell Names First Indian Recommended Service Facility
By: Gregory Polek
Caption: Arrow Aviation Services becomes an official Hartzell Support Facility
Word Count: 208
Hartzell Propeller has named Arrow Aviation Services as the company’s first recommended service facility in India. Based in Kolkata, Arrow Aviation Services becomes the only propeller shop on the Indian subcontinent approved to maintain Hartzell products, providing technical support, full propeller overhaul, delivery, product sales, and warranty work.
“We’re thrilled to welcome Arrow Aviation Services into our global network of Recommended Service Facilities, ensuring aircraft owners and operators in India have access to the highest quality service and support available for Hartzell propellers,” said Hartzell Propeller president JJ Frigge. “Achieving this designation required Arrow Aviation to meet Hartzell’s demanding standards for safety and quality and undergo rigorous process audits, which its team passed with flying colors.”
Under its new designation, Arrow Aviation must employ technicians who attend Hartzell Propeller training, maintain Hartzell-approved tools and equipment, and meet special process approvals on an ongoing basis. The requirements often exceed those of the governing airworthiness authorities, said Hartzell.
“It is a great honor to be recognized among this distinguished group of Recommended Service Facilities,” said Arrow Aviation president Samir Gupta. “We value the trust Hartzell Propeller places in our capabilities to deliver unparalleled service and support for their products.”