Story ID: 
MRO Insider Experiences Network Surge
By: Curt Epstein
Caption: The web platform, which matches customers with service provider quotes, has had a banner month in terms of its network growth.
Word Count: 315
Aircraft services price-quote-generating platform MRO Insider is experiencing record growth this month, adding 76 service locations to its network that includes maintenance providers, aircraft cleaning and detailing, parts procurement and overhaul, and ground service equipment rental. The system allows users to enter the service they need and have the request sent to multiple providers in the network who can then issue a price quote for the job.

Among the recent additions is Stevens Aerospace and Defense Systems, which accounted for 29 of the 41 mobile service technicians that joined in the past month. “After using the MRO Insider App from the operator side, I knew when I returned to the Stevens AOG team what we would benefit from joining the network as a service provider,” said Brent Wiggins, Stevens’s AOG manager, adding that for a business aircraft operator time is of the essence. “The MRO Insider app provides operators a quote and an ETA within minutes.”

“We are beyond excited that our network location count has grown 46 percent in the last 30 days,” said Andy Nixon, president and co-founder of MRO Insider, which will celebrate its fourth anniversary in December. “By providing one space for operators to obtain quotes for such a variety of service needs from such a large number of operators, we increase the value our platform provides to both our operators and our service providers.”

Nixon, who spoke earlier this month at the 5th annual Caribavia Conference held in St. Maarten, noted that many flight departments are feeling the budget pinch in the post-Covid environment and are thus seeking more price quotes before committing to a service selection. He told AIN that MRO Insider will expand its platform over the next quarter to include FBOs, allowing aircraft operators to enter geographic areas they intend to visit and have FBO service providers submit price quotes for their services.