Story ID: 349
NBAA Show Memories: Mary Miller
By: AIN Staff
Caption: Mary Miller recalls the birth of Signature
Word Count: 186
Mary Miller, v-p of industry and government affairs for Signature Aviation

Thirty-some years of NBAA Conventions make for a lot of memories. However, when the term “unique” is added to “memorable,” I do have a standout that happened in 1992. My company, Butler Aviation, had recently merged with Page Avjet. I was one of a dozen customer service employees in the combined company selected to attend that year’s convention in Dallas.  We were all eager to meet our new Page Avjet teammates and then collectively greet our customer community at the show.

One awkward challenge for us gregarious customer service types: we literally did not know our name when we all arrived in Dallas. The name of our new company was so top secret that the executive leadership did not even distribute our new name badges until minutes before the press conference announcement was made on the show floor.

After the press gathered, a drape lifted from over a fuel truck, and there it was on the side of the truck. Signature Flight Support was born at NBAA 1992!