Story ID: 357
PWC Unveils Six-pack of New Services 
By: Sean Broderick
Caption: Offerings cover entire helicopter operator ecosystem.
Word Count: 348
Pratt & Whitney Canada (P&WC, Booth C4432) has unveiled six new aftermarket offerings tailored to specific segments of the helicopter market. Topping the list is an expansion of its PT6A Certified Pre-Owned (CPO) engine program to the PT6C-67C, PW206C, and PW207C turboshaft engines. Customers that purchase CPO equipment through P&WC's dealers will get a one-year/500-hour first-run factory warranty.

"There are five times as many transactions in the secondary market than there are new transactions," P&WC vice president-sales and marketing for helicopter engines Nicolas Chabée told AIN. "As an OEM, we want to bring value there, too."

P&WC is also rolling out a pay-per-hour program for fleets of fewer than five helicopters. The program, based on P&WC's Fleet Management Program (FMP) for larger operators, will start on the PW206, PW207, and PT6C engine families. It will offer both tailored packages and transferability, the company said.

In addition, the company also is integrating data analytics, using programs such as its FAST and oil analysis offerings, to help deliver more customized service packages. “These new services and solutions are supported by the use of big data and technologies that amplify our ability to be innovative, scalable, and flexible, which we believe is the key to our future success and to that of our customers,” said P&WC vice president of customer programs Tim Swail.

P&WC also announced a new line-replaceable unit program that will add geographic pools to an existing initiative that places LRUs with customers, and an Eagle Service Program Platinum level for its P206/207s that includes environmental repair at overhaul.

Two other specialized offerings target government and military operators. P&WC is working on "tailored solutions and services" for defense and security-focused operators, including firefighting and law enforcement. It also is creating "optimized packages of spare parts and engineering services" for head-of-state customers, including mobile-repair services for on-site maintenance and training of customer technicians.