Story ID: 400 Proair
Proair Serving Brazilian Airports
By: David Donald
Caption: Proair is present at around 30 airports throughout Brazil, brining its ISGAO-accredited brand of airport services
Word Count: 211
Proair, founded in 1992 as part of the Grupo Protégé, has expanded into a major airport services provider, with operations at nearly 30 airports across Brazil, including Congonhas and Guarulhos in São Paulo. The company is promoting its services at LABACE (Booth 5005).

Proair focuses on key areas such as ground handling/ramp services, cargo handling, passenger services that include security and the provision of VIP lounges, and the support of executive aviation. Each sector is supported and monitored by safety departments to ensure the highest safety standards. Proair holds IATA’s ISAGO registration for aviation security and ground operations.

In the executive aviation sector, Proair offers a range of services, such as a complete ramp structure with ground handling equipment and bilingual agents. It can provide flight departments support in flight planning and the payment of airport fees, and offers assistance with customs and immigration clearances. The company also prides itself on the speed and reliability of its baggage handling operations.

Proair’s activities are supported by a 24/7 operations center that coordinates, organizes and monitors airport services, with teams prepared to handle adverse situations and to respond quickly to delays and cancellations. The company also runs its own ANAC-certified airport staff training center.