Story ID: 434
Rockwell Collins Demystifies Connectivity
By: James Wynbrandt
Caption: Company display showcases full range of products and services, complemented by support staff that can explain all available options.
Word Count: 227
Onboard connectivity is among the hottest—and most confusing—offerings in business aviation today, and at ABACE 2018 Rockwell Collins (Booth H1106) is demystifying the subject, displaying its full range of solutions complemented by technicians and support staff who can explain all the available options.

“Almost every one of our support team in Asia is here, not just our senior executives,” said Ron Ho, Rockwell Collins’s managing director, China.

The focal point of the display is a large, high-definition screen showcasing the company’s Venue cabin management system (CMS), on which attendees can see Rockwell Collins’s connectivity and inflight entertainment products and services in action. The Venue CMS is already popular in the region, Ho said, with strong demand for aftermarket retrofits, which can be preformed during scheduled maintenance, minimizing downtime.

Ho noted the connectivity market has recently focused on new Ka-band high-speed services, but “customers don’t always need that much capacity. There are more cost-effective solutions,” and company representatives at its booth stand ready to offer advice and recommendations. 

The company’s international trip support, provided through Rockwell Collins Information Management Services (formerly ArincDirect), also appeals to regional customers. “Asia is dynamic, with multiple countries and rules,” making this support “far more valuable” here than in many other regions around the globe, Ho said.