Story ID: 628Signature
Signature Partners on New Private Lounges
By: Curt Epstein
Caption: The first Nexus Sky Lounge will debut at Teterboro Airport in summer of 2019.
Word Count: 613
Signature Flight Support has formed a partnership with international real estate development and asset management brand Nexus Luxury Collection to develop a series of private Nexus Sky Lounges in its FBOs that are situated in major cities. The first is to debut at Teterboro Airport in New Jersey in June. That flagship location will occupy the upper level of the terminal and feature a gym with locker rooms, golf simulator, grab-and-go food and beverages, a Dylan’s Candy Bar, meeting room, children’s area, and concierge services.

“This partnership between Signature Flight Support and Nexus will bring an unprecedented offering to our current and future Signature customers,” said Mark Johnstone, CEO of the FBO chain, as well as chief executive of parent company BBA Aviation. “Our goal of providing world-class service globally will only be enhanced with the addition of Nexus Sky Lounge and the benefits we’re able to extend to those who travel with Signature.”

In addition, Signature’s TechnicAir maintenance division has introduced mobile service operations across the U.S. The five new units are based at the company’s Teterboro, Dallas Love Field, Scottsdale Airport, North Carolina Piedmont Triad International Airport, and Kansas City Wheeler Downtown Airport locations. Those locations join the three existing operations in the UK, at London Luton, London Biggin Hill, and Bournemouth Airports.

The new aircraft service vehicles are outfitted with new tooling and staffed by crews with an average of 25 years of experience, which will provide AOG, on-call, and light scheduled maintenance. The company has introduced a new, dedicated AOG hotline for 24/7/365 live access for troubleshooting, and estimates of cost and timeline. “We are excited to introduce this highly valued service to our customers and to our greater family of operators frequenting Signature Flight Support locations,” said Dean Obr, TechnicAir’s vice president of operations.

Signature also announced it has signed a nationwide, full-service flight-support agreement with ATP Flight School, the largest training provider in the U.S. Under the agreement, Signature will be the preferred provider of avgas and piston aircraft ground support for ATP’s fleet of more than 330 aircraft, when they are used for instructor-led training or during student solo flights.

Overseas, Signature was recently named as the handling agent/FBO of the year by the Baltic Air Charter Association (BACA), and it noted that the nighttime flight ban restriction at London Luton Airport, where it operates a facility, was removed at the beginning of October, improving access for its customers departing in the late evening or arriving in the early morning hours.

Evie Freeman, Signature’s managing director for EMEA, stated the company was honored by the BACA award. “We see this as recognition for the hard work, innovation, and especially safety that Signature Flight Support provides for its customers,” she said.

The company is also pleased to have the night-time ban lifted at London Luton, Freeman noted, adding, “This development has dramatically increased access to the London-area for our customers, especially those traveling to or from the Americas.” Also in London, Signature’s Biggin Hill FBO is its latest European location to achieve IS-BAH registration, joining Luton and Nice, while Dublin and Shannon are currently in the process.  

Finally, the company (Booth 1600) and the Aviation Community Foundation (ACF) announced their continued support for Universal Elite Aerospace—a non-profit aviation education organization that aims to provide positive options for urban youth, women, and veterans in the Houston area—this week at NBAA 2018. In cooperation with ACF, Signature has supported educational outreach programs that have reached more than 35,000 students over the past year.