Story ID: 
StandardAero Mobile Service Teams Mark Milestone
By: David A. Lombardo
Caption: The company's team has responded to 5,000 calls since it was inaugurated in 2009.
Word Count: 203
Since formally tracking Mobile Service Team (MST) dispatches in late 2009, StandardAero has averaged between 800 and 1,000 field service events annually in support of operators with services and repairs in the field. The MRO recently logged its 5,000th dispatch. “StandardAero’s mobile support and services also extend globally,” explained Marc McGowan, president of StandardAero Business Aviation. “We have supported customers in the U.S., Canada, Mexico, Central and South America to include such places as Guatemala, Colombia, Chile, Brazil and Uruguay. We have also supported customers in exotic locations such as French Polynesia, as well as in some very challenging places like Iceland and Morocco.”

To further support its customers, StandardAero offers a one-touch AOG support app that includes local/technical sales contacts, with an ultimate goal of expediting field services. The app also allows customers to pre-load their aircraft profile, enabling faster AOG response time by providing critical information quickly and easily. The StandardAero app is available on iTunes and at the Apple App Store.

StandardAero is an OEM-authorized service provider for the following engines and APUs: Rolls-Royce AE3007; GE CF34 and CFE738; Honeywell HTF7000, TFE731 and TPE331; P&WC 300 series/610/615/PT6; and GTCP36-100/150 series APUs.