Story ID: 486E
Textron Aviation Adds Biggin Hill Line Station
By: Ian Sheppard
Caption: New line station is just the latest in a long line of improvements to Textron Aviation's support infrastructure in Europe.
Word Count: 165
Textron Aviation (Booth V19) has opened a new line-maintenance station at London Biggin Hill Airport (Booth U123), putting its services closer to operators of Cessna Citations, Beechcraft King Airs and Hawkers based at, or visiting, the fast-growing business aviation airport. A team of four mechanics has been delivering drop-in, AOG, and minor scheduled maintenance support since earlier this month.

“In 2012, we committed to the European market to grow our service and support in the region,” said Kriya Shortt, Textron Aviation’s senior vice president, customer service. “Five years later, we’ve delivered on that commitment. We have made great strides to increase accessibility to factory-direct service and support, as well as to parts inventory through [our European] parts distribution center in Düsseldorf.”

Since 2012, the company has expanded its support footprint in Europe to include six company-owned service centers, eight line-maintenance stations, and a team of more than 400 Textron Aviation staff, including engineers, service technicians, and field service representatives.