Rolls-Royce honored maintenance provider StandardAero with its “Customer Satisfaction” and “Program Investment” awards at its First Network recognition reception on February 29 here at Heli-Expo show. The awards recognize authorized service centers that provide support for Rolls-Royce’s M250 turboshafts.
For the seventh year in succession, StandardAero won the “Customer Satisfaction” award, which recognizes facilities with the highest customer satisfaction ratings based on customer letters, performance, likelihood-to-recommend scores, third party monitoring and customer surveys. The “Program Investment” recognizes the company’s commitment to upgrading its capability, such as a $5 million spend in enhancing its plating facility.
StandardAero has supported the M250 engine for almost 50 years and is one of the long-serving members of the Rolls-Royce First network. “We are thrilled to continue our long winning streak for these prestigious awards,” said Manny Atwal, the company’s vice president for helicopters.