Web Manuals Grows Customer Base 25% in 2020

Web Manuals, a provider of digital manual systems and regulatory documentation for the aviation industry, has increased its customer base 25 percent since the start of the year. The increase to more than 300 customers comes mostly from U.S.-based companies.

Business aviation—specifically Part 135 operators, as well as drone and air freight companies—is largely behind the growth, noted Web Manuals director of operations America Krister Genmark. Also contributing to the growth was Web Manuals’ offer of limited-time, free services to aviation providers because of Covid-19.

“Our industry needs to support each other to strengthen and grow post-Covid,” Genmark said. “We are encouraged that many of our freemium customers are now enjoying the long-term benefits of digitization, and we are keen to aid new businesses starting out in aviation. With border restrictions and regional regulations constantly changing, we expect the role of digitization to remain important as aviation businesses strive to stay compliant at all times whilst rebuilding.”