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Product Support Survey 2020, Part 3: Engines
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AIN readers rate turbine engine manufacturers’ support
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AIN readers rate turbine engine manufacturers’ support
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Product Support Survey 2020, Part 3: Engines

Pratt & Whitney, Rolls-Royce, and Williams International tied for first place in the turbofan segment in this year’s AIN Engine Product Support Survey, with Pratt & Whitney climbing from its No. 2 spot last year with an Overall Average of 8.2 (out of a possible 10), up from 8.0. Rolls-Royce and Williams retained their first-place positions with an Overall Average of 8.2 that was unchanged from a year ago. Meanwhile, Honeywell moved up to second place with an Overall Average of 8.0. GE Aviation was in third place with an Overall Average of 7.9 compared with second place a year ago and an Overall Average of 8.0.


Among turboprops and turboshafts, Honeywell held onto last year’s first place with an Overall Average of 8.1, down from 8.4. It was followed by Pratt & Whitney and Safran Helicopter Engines, both of which tied for second place with an Overall Average of 8.0. Both engine makers improved their Overall Averages from last year, which were 7.6 for Pratt & Whitney at second place and 7.4 for Safran Helicopter Engines at third place.

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