Duncan Aviation’s four FBOs have joined the select group of aviation service providers that have achieved Stage 3 registration under the International Business Aviation Council's (IBAC) International Standard for Business Aircraft Handling (IS-BAH). Its locations in Lincoln, Nebraska; Battle Creek and Kalamazoo, Michigan; and Provo, Utah are now among the seven U.S. FBOs and 20 worldwide to achieve the highest level of the voluntary, audit-based program.
Established in 2014, IS-BAH seeks to codify and encourage industry best practices in ground handling and FBO operations and verify that safety management activities are fully integrated into the business. To reach Stage 3 candidates must successfully achieve each of the prior steps with a minimum of two years between each step.
In addition to standard FBO activities, Duncan’s locations also perform large-scale maintenance, repair, and overhaul work.
“The safety of customers and team members is a core value at Duncan Aviation, and the IS-BAH certification demonstrates that safety is not just a goal, but a daily practice,” said Troy Hyberger, the FBO services manager at the company’s flagship Lincoln facility. “We are proud of our FBO service teams at all of our locations for their dedication to safety and desire to actively mitigate risk on a daily basis, enabling our leadership team to make immediate changes, if needed, to improve ramp safety.”