NBAA has updated its Management Guide, providing an online resource for members on best industry practices and advice on key issues confronting flight departments. By offering the management guide solely in electronic format, the association said it is available anywhere, can point business aviation managers to further resources, and can be updated continuously.
“Flight department personnel are expected to reflect company priorities and values, establish and measure key business objectives, and evolve to meet emerging challenges and opportunities,” said Bill Riter, aviation department manager for Rich Products and chair of the NBAA management tools subcommittee, which produced the updated guide.
“The 2024 edition of this authoritative resource equips professionals for today’s dynamic business environment by bringing together the industry’s collective wisdom on long-standing operational best practices. Equally important, it provides guidance on present-day considerations, including workplace diversity, employee work-life balance, ethical business transactions, and other managerial concerns.”
The guide is better aligned with NBAA’s Certified Aviation Manager (CAM) program domains used as a blueprint for the CAM exam, the association added.