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The Million Air FBO at New York’s Westchester County Airport (KHPN) is the latest to undergo an audit as part of Argus International’s Base Operator Certification program. “Million Air already holds a strong reputation in the FBO industry,” said Argus president Mike McCready. “Achieving Argus certification will further elevate their systems and demonstrate their leadership in safety and service.”
Launched three years ago, Argus’ audit and rating certification identifies and promotes FBOs around the globe that meet rigorous industry best practices and standards. It examines vital areas including safety management systems, emergency preparedness, personnel training and competency, facility maintenance and infrastructure, and customer service protocols. For Million Air, the KHPN location is its first to undergo the audit. It expects to receive the results of the audit in the first quarter next year.
“Working with a globally recognized audit organization like Argus International sends a clear message to our customers: safety, quality, and excellence are foundational to everything we do,” said Million Air CEO Roger Woolsey, adding that the program sets a high bar. “Our customers deserve the best, and our team is committed to delivering it.”