Wheels Up Achieves Record Reliability To Start 2026

Wheels Up said it opened 2026 with a record 14 consecutive days without a single flight cancellation, setting a new internal benchmark. The company also reported six perfect completion days during the peak December holiday travel period. Overall, Wheels Up said it is now fulfilling 99% of its flights without extended delays of three hours or more, representing the lowest such delay levels in its history.

The performance reflects continued improvements in operational reliability, according to the company. “This milestone is a clear signal that our transformation is working,” said CEO George Mattson. “Our operations team is now delivering the kind of consistency our customers expect.”

David Holtz, Wheels Up COO, said the company operated more than 1,000 flights without a cancellation across the late December holiday travel period and the first two weeks of 2026, reflecting progress in planning, maintenance, and real-time execution. Wheels Up said the results underscore its broader transformation strategy, centered on a customer-focused operating model supported by tighter operational and financial discipline.

The company also announced PGA Tour professional Ben Griffin as a brand ambassador, citing alignment between its flexible travel offerings and the needs of professional athletes, supported in part through Wheels Up’s partnership with Delta Air Lines.