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Alpha Wingman has formed a customer advisory board (CAB) to help the maintenance service provider platform with its product roadmap, strategy, and service improvements. Founded in 2017, Alpha Wingman began as MRO Insider, connecting aircraft owners and operators with service providers.
CAB members will have the opportunity “to influence the tools used by Alpha Wingman members, share insights with peers, and get a first look at upcoming innovations within the Alpha Wingman ecosystem,” according to the company. Alpha Wingman also provides remote maintenance and service technician coordination through Alpha Workforce and also offers MyVendors, “an operator-customized map to send electronic maintenance requests with one click.”
“The Alpha Wingman platform is the industry standard in managing and leading remote teams, sourcing AOG vendors, comparing quotes for scheduled maintenance, and accessing legitimate parts inventory in a transparent, efficient manner,” said company president Andy Nixon. “If we can bridge the gap between operators and providers, it will only lead to more transparency, uptime, and improved safety within the industry.”