Heli-One Opens S-92 Customer Support Center in Brazil

Helicopter MRO provider Heli-One has opened a Sikorsky S-92 customer support center in Cabo Frio, Brazil. The move is part of Heli-One’s strategy to deliver service closer to customer locations by expanding support around the world.

Both Sikorsky and leasing company Milestone are supporting Heli-One’s move to have the first S-92 support center in Brazil. Milestone owns 17 of the approximately 40 S-92s based in South America.

“This investment will significantly improve maintenance turnaround times and parts provisioning for S-92 operators across Brazil and the wider South American region, helping keep critical missions flying with greater reliability and efficiency,” said Heli-One president Kevin Spengler. “Operators will also benefit from the depth of experience within Heli-One’s highly skilled workforce, which has supported Sikorsky products for decades across our operations in Norway, Canada, and Poland. By bringing together that global expertise and applying the lessons learned from our established S-92 capabilities in those markets, we are building the foundation for Cabo Frio to become a leading regional center of excellence for the S-92.”

“The investment our three companies collectively are planning for the center of excellence in Cabo Frio will enable us to stock more helicopter parts in Brazil, train workers…to repair parts locally, and meet our goal to increase flight availability for operators,” said Sikorsky v-p of global commercial and advanced programs Leon Silva.