Industry information tools and services provider Aircraft Technical Publishers (ATP) has launched the next evolution of MD Helicopters online portal, which is designed to enhance customer experience and provide extended service capabilities. Through ATP’s Aviation Hub cloud solution, customers utilizing the MyMD.aero site established last year, will now have improved access to maintenance-related information, enabling owner/operators and maintenance providers to manage all maintenance processes from a unified platform. MD customers will continue to log in using the current sign in on the site, and will connect directly to the ATP Aviation Hub’s advanced tools and functionality.
“Our partnership with ATP (Booth 7236) makes sense on many levels,” said Randall Schaffer, MD’s director of aftermarket business development and customer engagement. “Our focus at MD Helicopters (Booth 3949) is to provide exceptional customer experiences. One of they ways we do this is by helping ensure our aircraft are serviced efficiently and effectively through improved access and more intelligent content and information management.” Among the site improvements are an enhanced search functionality enabling users to quickly locate relevant information often couched in lengthy maintenance-related publications.